Effective Date: May 6, 2026 · Last Updated: May 6, 2026
Carelyn LLC is committed to protecting the privacy of our users. We do not sell your data, show you ads, or share your health information with insurance companies or employers.
When you create an account or use the Service, we may collect:
When you use the Service, we automatically collect:
We may receive information from third-party services you connect to Carelyn, such as wearable health devices or Apple HealthKit, only with your explicit authorization.
We use the information we collect to:
We do not use your health information for advertising purposes. We do not sell your personal information to third parties.
Information you add to Carelyn — including health vitals, medications, tasks, and journal entries — is shared with other members of your care group whom you have invited. You control who is in your care group.
We share information with trusted third-party service providers who assist us in operating the Service, including:
These providers are contractually obligated to protect your information and may only use it to provide services to us.
We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
If Carelyn LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
We take the security of your information seriously. Carelyn uses:
Important: Carelyn is not a covered entity under HIPAA and does not provide medical advice. The Service is a coordination tool and does not replace professional medical care.
Health-related information you enter is stored securely and accessible only to your authorized care group members. It is never sold to third parties or used for advertising, and is not shared with insurance companies, employers, or healthcare providers without your explicit consent.
The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at hello@getcarelyn.com.
You may access and update your account information at any time through the app settings. You may also contact us at hello@getcarelyn.com to request access to or correction of your personal information.
You may request deletion of your account and associated data by contacting us at hello@getcarelyn.com. We will delete your information within 30 days of your request, except where we are required to retain it by law.
You may disable push notifications at any time through the app settings or your device's notification settings.
If you are a California resident, you have the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your rights, contact us at hello@getcarelyn.com.
We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal information within 30 days.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the effective date. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.